Privacy Policy

Last Updated: 1 January 2026

Swift Cart (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Identification Information: Name, email address, phone number, delivery address, and payment details.

Order Information: Products purchased, order value, date, and any special instructions.

Account Information: Username, password, and preferences if you create an account.

Automatically Collected Data: IP address, browser type, device information, pages visited, and time spent on our site (via cookies and similar technologies).

Communication Records: Messages you send to us via email, contact forms, or social media.

2. How We Use Your Information

We use the data we collect to:

Process and deliver your orders.

Communicate with you about your order status, queries, or promotions (with your consent).

Improve our website, products, and customer experience.

Send marketing emails and special offers (only if you’ve opted in).

Comply with legal obligations and prevent fraud.

Personalise your shopping experience with relevant product recommendations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

Service Providers: Trusted partners who help us operate our website, process payments, or deliver orders (e.g., courier companies, payment gateways). They are contractually bound to protect your data.

Legal Compliance: When required by law, or to protect our rights, safety, or property.

Business Transfers: In the event of a merger, acquisition, or sale of assets, customer data may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

Remember what’s in your shopping cart.

Understand site usage and improve functionality.

Deliver targeted advertisements (you can opt out via browser settings).

You can control or disable cookies in your browser settings. Note that disabling cookies may affect your ability to use certain features of the site.

5. Data Security

We implement commercially reasonable security measures, including encryption and secure servers, to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we strive to protect your data as best we can.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. After that, we securely delete or anonymise it.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.

Correct any inaccuracies.

Request deletion of your data (subject to legal requirements).

Object to processing of your personal data.

Withdraw consent for marketing communications at any time (use the “unsubscribe” link or contact us).

To exercise any of these rights, email us at info@swift-cart.co.za.

8. Third-Party Links

Our website may contain links to other sites (e.g., social media, brand partners). We are not responsible for their privacy practices. Please read their privacy policies when visiting those sites.

9. Children’s Privacy

Our store is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child has provided us with personal information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review the policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out:

📧 Email: info@swift-cart.co.za